COVID-19 SERVICES

Protect you and your family from the seasonal flu and COVID this Winter

Our priority is to safeguard the health and wellbeing of the community. We lead with our purpose – working together to create healthier communities.

The COVID-19 vaccine is the best way to protect you and your family to stop the spread of the virus. Getting the vaccine also means you reduce your risk of complications and a better chance of recovery. 

The Australian Technical Advisory Group of Immunisation (ATAGI) and the Commonwealth Department of Health have advised that the flu vaccine can be given before, after or with a COVID-19 vaccine. 

Our vaccinating pharmacist will be administering the following vaccines:

  • The COVID-19 Moderna primary  (1st and 2nd) dose for people aged 12 and over.
  • The COVID-19 Moderna  bivalent booster dose for people aged 30 years and over (3 months after your COVID-19 dose or confirmed positive infection).

From February 20, our pharmacy will be administering the COVID-19 Moderna bivalent booster dose (regardless of the number of prior doses received) if you are:

  • aged 18 years and over (6 months after your first booster dose, or 6 months after a confirmed positive COVID-19 infection).

Vaccines will be administered after obtaining full informed consent with the discussion of risks and benefits of the vaccination in accordance to up-to-date information from ATAGI and the TGA and without a precaution or contraindication to a COVID-19 vaccination.

For more information, go to: nsw.gov.au/covid-19/vaccination/get-vaccinated

Preparing for your vaccination appointment

There are things you can do ahead of your COVID-19 vaccination to get ready and stay safe.

  • Make sure your Medicare details are correct. If you do not have a Medicare card, you can still get vaccinated
  • Bring your photo ID with you
  • Continue to practice good hygiene, physical distancing and adhere to local restrictions
  • Understand how to isolate if you need to
  • Check your current eligibility
  • Complete your pre-screening and consent form before your appointment

The pre-screening form will be sent to your email around 24 hours before your appointment.

Please do not come to your vaccination appointment:

  • if you are feeling unwell with fever, cough, runny nose or other symptoms that could be from COVID-19
  • if you are waiting for COVID-19 test results, or have tested positive for COVID-19
  • if you are a close contact of someone with COVID-19, or
    if you are in quarantine.

If you have had another vaccine in the 7 days (besides the flu vaccine) before your COVID-19 vaccine appointment, please let us know as we may need to reschedule your appointment.

If you cannot attend your vaccination appointment, please contact us as soon as possible on 9871 3848 to arrange a new appointment.

COVID-19 Vaccination

Bookings are not yet open, however will email you when the service becomes available. Please check for your eligibility and other locations for now.

COVID-19 Vaccine FAQ

The vaccine protects not only you and your family but people with disabilities or those at high risk of becoming very sick from the virus. It protects the community from the spread of the virus and serious and life-threatening complications associated with the virus.

The vaccine roll out is divided into phases/groups depending on supply and uptake. The high risk groups were given first priority since the roll out earlier this year and certain groups are now eligible.    

To find out when you can receive your vaccine, visit the Vaccine Eligibility Checker website:

https://covid-vaccine.healthdirect.gov.au/eligibility. 

  • General practices that meet specific requirements 
  • Aboriginal Controlled Community Health Services 
  • State-run vaccination clinics 
  • Pharmacies (in certain rural settings and other states). 

NSW pharmacies will soon be available to provide the vaccination. Please register your interest and we will contact you when the service becomes available. Otherwise to check your eligibility and locations, visit: 

https://covid-vaccine.healthdirect.gov.au/eligibility. 

Providers must all undergo specific covid-19 training before vaccinating. 

The vaccine is free to call Australian citizens, permanent residents and most visa-holders as per the Australian Government’s COVID-19 Vaccination Policy. 

It is not compulsory.  

Currently, the vaccine recommendation includes:

  • Children and older children from ages 5-15 years – 2 primary doses.
  • People from ages 16 years – 3 doses (includes 2 primary doses and a booster)
  • Immunocompromised people – 4 doses (includes 3 primary doses, a booster)
  • People from 65 years and higher risk groups can now get an additional winter booster.

The official recommendation from the Australian Technical Advisory Group on Immunisation (ATAGI) is: 

  • The flu vaccine can be given before, after or with a COVID-19. It is shown to be safe and effective when given together.
  • COVID-19 vaccines can be co-administered with other vaccines if required. However, there is limited evidence of the safety and effectiveness of co-administering COVID-19 vaccines at the same time as other vaccines.

The TGA has strict standards for reviewing possible COVID-19 vaccines. They only approve vaccines that prove to be safe and effective.  

The TGA will continue to check every batch of the vaccines for quality and watch out for any adverse events after the vaccination. 

No. None of the vaccines currently approved in Australia contain a live virus that can cause COVID-19 vaccine. It cannot make you sick with COVID-19. 

RANZCOG and ATAGI recommend that pregnant women are routinely offered the PFIZER  or MODERNA COVID-19 vaccine at any stage of pregnancy. This is because the risk of severe outcomes from COVID-19 is significantly higher for pregnant women and their unborn baby. Talk to your doctor for more information and to discuss the timing of the vaccination with any other vaccines you may require.  

For more information, go to: 

https://www.health.gov.au/resources/publications/covid-19-vaccination-shared-decision-making-guide-for-women-who-are-pregnant-breastfeeding-or-https://www.health.gov.au/initiatives-and-programs/covid-19-vaccines/who-can-get-vaccinated/pregnant-womenplanning-pregnancy 

All people in Australia aged 5 and over are eligible for the COVID-19 vaccine. The TGA has provisionally approved the use of the Pfizer COVID-19 vaccine for ages 5-11 years (at a smaller dose) and Pfizer or Moderna COVID-19 vaccine for adolescents aged 6 to 11 years.

Please note, our pharmacy will not be able to vaccinate this age group.

Getting vaccinated won’t make you show up as positive on PCR tests because these tests look for copies of the genetic material of the virus as an indication that you have been infected. It does not detect if you have had COVID-19 before or if you have had the vaccination.

Our pharmacists undertake significant accredited vaccination training approved by the government to deliver important health services to improve and support the health of all Australians including first aid training. 


Our pharmacy has made important measures to support you and the community if affected by COVID-19 or in isolation

Services offered

We offer services to help you to stay safe while you are self-isolating or practicing social distancing :

  • Advice and medication counselling service over the phone
  • FREE home delivery for orders over $10. A delivery fee of $5 for orders under $10 or orders made after 1pm for same day delivery
  • Pharmacy app to order and manage your medications. Easy to set up on your mobile, tablet or computer. Allows for quick pick up or delivery of your medications
  • Workplace Leave Certificate consultation over the phone with an emailed copy of your certificate
  • Hand sanitiser, face masks, surface wipes and other household items available for your convenience

How to organise a delivery or pick up

  1. Contact us for your order via phone, email or MedAdvisor app 
  2. Your doctor may also phone, email or fax us your prescription to organise a delivery for you 
  3. Payment is over the phone or MedAdvisor app via credit card  
  4. You can always pick up your medications by parking out the front of the pharmacy where we can bring your package to your car. Please call to inform our team that you are outside the pharmacy 
  5. Delivery charge of $5 for orders under $10 or orders made after 1pm for same day delivery
  6. Order cut off time is 1pm for same day delivery 
  7. Orders will be packaged and left by the front door. We will ring the doorbell to notify you that your order has arrived 
  8. Delivery services only to Carlingford, West Pennant Hills and North Rocks
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